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Joined: Oct 2011
Posts: 300
Old Hand
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OP
Old Hand
Joined: Oct 2011
Posts: 300 |
Hello can anybody help please. I have purchased a video door bell off ebay. It works fine at a friend's house but I cannot get it to work at my house. The bell works and takes and records pictures but will not connect to my Android phone.It gets as far as putting in my password but then just keeps saying "paring with camera " Wifi is fine . Any suggestions please. Many thanks.
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Joined: Jul 2008
Posts: 14,463 Likes: 30
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,463 Likes: 30 |
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Oct 2011
Posts: 300
Old Hand
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OP
Old Hand
Joined: Oct 2011
Posts: 300 |
XSH>Smart Home
not sure of model. I am on Virgin.
Many thanks for your interest.
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Joined: Aug 2015
Posts: 199
Addict
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Addict
Joined: Aug 2015
Posts: 199 |
Send it back ...I bought one that wouldn't connect...I think there are a lot of 'scam' versions around.
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Joined: Oct 2011
Posts: 1,961
Forum Addict
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Forum Addict
Joined: Oct 2011
Posts: 1,961 |
Rossie (OP) says It worked perfectly at a friend's house so clearly not faulty.
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Joined: Jan 2014
Posts: 659
Smartchild
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Smartchild
Joined: Jan 2014
Posts: 659 |
As it has already been tested and found to be working I would suggest doing a factory re-set to clear any previously configured settings that may be causing your issues.
Factory resetting your Video Doorbell will erase all of its saved settings, such as any wifi password. After performing a factory reset, you will need to set up your doorbell again from scratch.
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Posts: 16,347
Joined: August 2005
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