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Right I am now connected!!!

Downfalls are they never even confirmed by text today that this is the day that they are changing (they did send me an email, text and mail stating this date last week tho) and when they did change I went offline but!! they said they will text me when the line is active???? did they ???? NO so...

5 hours later still doesnt work so i text matty and he told me to try set up the o2 wireless box and what happens? it works!!! after me plugging it in about 5 minutes later they send me a text sayin:

"Great news. Our records show that you have now been connected to O2"

Fantasic!! left me without internet for 5 hours with me waiting for a text message but it never happened untill they seen some activity as soon as i set up the router.

Overall it is a good service at a good price.

Internet speeds have increased than my previous isp.
Things were fine but just been disconnected and am back up again so i'll keep this updated if it keeps disconnecting or not.

Might be the same problem matty was having.

Good Good Pomp

How much you paying for that per month then ?

Nice one Pompus; do you have any idea what speeds you are getting now, particuarly on the upstream?

The best and most reliable way to test this is using FTP (online speedtests are shite especially for upload tests) thus getting a real-world value.

If you are unsure on how to check it, gimme a shout on MSN and I will guide you through it.

With regards the disconnections, give it a few day's to settle down as disconnections/intermittent connectivity can be caused by the line training itself to the new noise tolerance etc...

If its not sorted by tomorrow, give customer services a ring (wooo its free!) and see what they say; it will most likely be the same issue as my line, they seem to be uncapping all new connection's to ensure you get the highest speed possible, hence the reason I was getting 12Mbps when I first connected. But older phone lines/line's near electric cabling can be a bit sketchy running at full whack.

He's paying £7.50 a month for 8Mbps/1.3Mbps I believe... the lucky bugger even got this price as a PAYG customer because o2 recognised his loyalty from the look's of thing's, so its even better lol!

Pomp... you're upload speed is mintage too! 1.15Mbps

Nice one!

Well... its been a whole month today, and no problems so far! So the first milestone is over for me, now to see how it is at the 3 month milestone.

Good to hear

Pomp... has your router ever randomly rebooted itself? Mine has been doing once a day on average, and its starting to piss me off. I might try changing onto the second router that o2 sent me (in error).

Otherwise im going to have phone customer services.

Btw, for anyone interested, o2 Broadband and their sister company Be* Unlimited were announced as the 1st and 2nd fastest ISP's in the country last month (regardless of the bullshit Virgin try to spin).

TOP TEN ISPS FOR SPEED

- O2 - 6.4Mbps
- Be - 5.5Mbps
- Virgin Media - 4.1Mbps
- Sky - 3.8Mbps
- PlusNet - 3.2Mbps
- Post Office - 3.0Mbps
- TalkTalk - 2.9Mbps
- BT - 2.8Mbps
- Demon - 2.8Mbps
- Orange - 2.7Mbps

The price Demon charge their customers for their "uncontended" and "low-contention" services and the bull they spin about other "cheap" ISP's (such as o2 and Sky) being slow and overloaded, I think their performance is abysmal to be quite frank!!

Its a shame they dont rate upstream speeds, or o2 would be miles ahead of the rest (their standard product is 1.3Mbps - 2x faster then anyone else) and Be* would be even higher than o2 what with their 2.5Mbps ADSL2+ Annex M upstream service!!

BBC News Report

Btw Pomp, I found a little backdoor into the router line configuration information; and my line SNR is running at 10dB ffs, so ill be phoning them up to enquire in the next few days as it could well be the reason for the router disconnecting once every 24 hours.

Anyway, to get to the hidden information screen, go to http://192.168.1.254/cgi/b/dsl/dt/?ce=1&be=0&l0=1&l1=0 and use the following details to login:

Username: SuperUser
Password: O2Br0ad64nd

Yeh it has the odd times :S

I still get these random disconnections aswel, like am on a website an then it disconnects me an reconnects but then after that it doesn't happen again or for a long time since the last disconnect.

When I first got it up an running tho it was proper givin me loads of connection problems every 10mins, 15mins or every half n hour and after loads of phone calls to customer service its not done it pretty much but as you said it still disconnects once a day or so.

What happens when you get a random disconnect? Does the router "click" and then all the lights gradually go off, power turns red for a couple of seconds, then back to green, and all the lights gradually come back on, basically like a "warm reboot", or does the router stay fine but the connectivity is lost for some reason?

Do you have the dark blue router, as you connected not long after me id assume so?? Because apparently, it can be prone to overheating which can cause such problems, and the original firmware on the box isnt all that stable, so they released new firmware for it, but I am just trying to find it.

They are now sending out different boxes, basically the same, but without the dedicated VOIP ports, the main noticeable difference is that the new ones are supposedly smaller and white (more attractive looking from what I can gather) and they are said to be vastly more reliable, both hardware and software wise.

Mine only started doing the reboots recently, before that it was as solid as rock, so I am hoping it is the router and BT havent done some work on the line at sometime and screwed it up!!

Yeh the random disconnect loses connectivity for some strange reason an then connects straight back, example is when am on msn an then it logs me off it. I click reconnect an then am straight back on msn so the router doesn't click.

I do get a router reboot sometimes tho but i get more random disconnects than the router reboot.

yeh its the dark blue router i got

Ooo new routers

Weird, go into that screen and post what it says mate, id be interested to seen your line stats and what its been set at by o2.

Sent me them over MSN, they look okay tbh mate, but the SNR is a bit on the low side at 6/3 id phone up and tell them ya probs and see what they say.

The attenuation isnt stellar, but its okay, should see 3-4Mbps downstream with it.

Gah DsHell connections.
So much to mess about with to get them working right.
I not long ago spent 2 weeks back n forth to a friend that started with drops then slow speeds then no connection at all, followed by every time the phone went the connection droped to the phone dieing a death.
I started with a rewire of the phone sockets, then changed the sockets, then the filters. then did it all over again a week later..... It was a answerphone that was pluged in in the end feeding back power into the line.
Also try a phone surge protector that will help filter out noise in the mains for the dsl modem, its amazing what happens when you clean electricty noise up.

Give me cable everytime. but then i do work for telewest/virgin