Forums Forums Enthusiast Forums A - Z Gadgets & Tech o2 Broadband - Ongoing Review Of The Service

rang up BT for my MAC addy today and passed it onto 02. Let's see how long it takes to set up

I'm looking forward to doing a speed test and ping.

You won't be disappointed. The service is far better than any other broadband i have used. It is even better than the "business" broadband i have in my work that costs 3 - 4 times as much.

Yeah, they do seem to be "getting it right" with their service - I just hope it lasts forever lol.

It's also very nice to know that you can phone customer services whenever you have a problem or query, and not have to wait long for someone to answer, speak to a British operator, and spend as long as you want on the phone because the call is free.

Exactly right. And it's not as if you have to phone them up that often either

well still nothing. did a speed test to check once it does change over.

Speedtests are useless mate, they are all biased towards certain carriers and therefore certain ISP's.

The only accurate way to test speed is by using a direct connection to a proven and neutral open-peering network via a protocol such as FTP or SSH etc...

I would agree with the above, speedtest reports that my conncetion is only 4mbps with o2 and my connection was 7mbps with sky. My actual connection with O2 is alot faster than Sky, i would guess that i get about 17mbps download and just over 1mbps upload in reality.

well I have just switched over and here is the result



An extra 2.8Mbps Download
An Extra 60% increase in upload (1Mbps)

Good times

more importantly, does it feel much faster?

too early to tell yet.

Just tride it again and got a better speed again lol, reason for trying again was to see if it slowed down during peak hours.



I have defiantly noticed the speed change even more so on my iphone 3Gs.

Good times ahead wheels
Fast uncapped broadband that doesn't throttle you if you leave the pc on for a week downloading/sharing a large amount of free non-copyrighted files

Now an O2 Customer for Broadband.

Being kept informed of change over 10/10
Equipment arrived on time 10/10
Hidden qwerks not aware of 9/10
ease of setup 10/10
min downtime 10/10

http://www.quidco.com/

Summary 1 day on O2 Broadband.

Moveing from Sky was simple enough, i requested the mac code, and it arrived in 5 days.
With that i was able use the online buy Broadband.

Discounts £100 + £50

By using a website www.quidco.com i could get £100 after ive been online for 60 days.
Its not guarnateed but its all looking good.

O2 offer for signing up to there Broadband £50 off my mobile bill after 30days of Broadband.

I have had to sign up to the "Medium" package but it still works out that if it all comes good then im getting free broadband for 12 months.

My Current package will cost £10 per month, and after 12 months i can then down grade to the £7.50 plan, and hopefully get it alot cheaper again or maybe an offer to stay.
Ive heard that i could get it for £5 a month, but that's now.

So i was wellinformed about my change over day via text messages with O2.
True to there word on the day my sky router went off.
And by the time i had swopped over the routers i was online.
And an hour after i had been online i got the confirmation text saying i was online.

Ive noticed the speed already, not to mention as i left sky they were automatically upgrading my package as i was over quota to the £10 per month package.

Qwerk
you will have to update your smtp settings if your using relay.o2bradband.co.uk
and you also have to open port 25 on the router, and your directed to portforward.com for help to do this. Tech support would not help no more with this, how ever there was a tech support level 2 if that's a way of saying it, but that was a one off fee of £15 which i wasnt happy about at all, but a sleep later and think i managed to sort it by making a custom port 25

So now i have all that sorted and i understand that qwerk but got past it.

So 1 day in i'm happy

Makes sense



I think the people that require this are likely to either
a. Know how to do it themselves
b. Pay someone to do it

Can imagine the latter qwerk will affect many normal users. The only issue i have had is that sometimes on XBox live it reports that my NAT is set to strict and wont allow me to join any games, a reboot of the router fixes the problem. It has only done it twice so far so i can put up with it.

Looks like its settled at 1.3 up an 9mb down.
I cant come off the middle package as i will loose my discounts (see my above post).

There is some noise on my line, which is effecting the speed.
But i'm not a speed freak, the reason for change for me was
simply to remove the download limit quota sky were imposing
for the same price.

Happy with the customer service its never rang more than 2 rings at the broadband end

Happy day 3 or what ever it is.