Tom from National Grid here.
A new update will be at
http://www.nationalgrid.com/incidents at 10:35 this morning.
So far we've visited 2610 homes and found 878 without gas.
We need to check a further 1400 today before we can start pumping out the water. Please try and make sure someone is in so we can check the supply. Ask to see ID when they arrive.
If you have no gas and have not had a visit please call us on 0845 605 6678.
Alternative heating and cooking facilities for vulnerable residents are available at Leasowe Community Centre.
The process for restoration is like this:
1. We have to check supplies to each house and turn off those affected
2. When all the affected properties are off supply we can pump out the water
3. Once the water is out of the system we go back to each house andrew connect the supply
This process is important as it ensures the safety of residents. If you have questions please call us on 0845 606 6677.