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Joined: Feb 2009
Posts: 448
Smartchild
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Smartchild
Joined: Feb 2009
Posts: 448 |
I've been with virgin media for 13 years...had a handful of problems in that time that have all been swiftly dealt with by calling tech services, I now pay 28.50 a month (broadband only) with a super hub...only complaint I have would be the wifi connection can be a bit hit & miss & with 3 laptops, 2 iPhones (and I let my neighbour connect to my wifi) it could be better...when I'm bothered enough though I'll call tech services :0)
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Joined: Oct 2011
Posts: 1,961
Forum Addict
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Forum Addict
Joined: Oct 2011
Posts: 1,961 |
Touch wood, we have been with Talk Talk(phone and broadband) about 8 years now with no problems. We get bombarded with stuff from Virgin trying to get us to move to them,their package sounded quite good but £2 per month dearer than Talk Talk for similar package. I rang Talk Talk to say I was considering switching so they halved my package cost for 6 months. I considered that a good result.
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Joined: Jul 2011
Posts: 803
Wise One
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Wise One
Joined: Jul 2011
Posts: 803 |
For around 20 quid you will get phone broadband and tv from SKY
"Take It Easy!"
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Joined: Jul 2011
Posts: 803
Wise One
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Wise One
Joined: Jul 2011
Posts: 803 |
"Take It Easy!"
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Joined: Aug 2004
Posts: 22,315 Likes: 1
Wiki Master
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Wiki Master
Joined: Aug 2004
Posts: 22,315 Likes: 1 |
Yeah, but we all know Sky have progressively gone downhill over the past few years, just like o2. Very similar scenarios, the immediate post-Easynet days, they we're excellent (I know, I was one of their first customers and a trial-list for their landline service - there is a long-running thread on here where everyone just started complaining about the service in the end), then they gradually became more and more $ky and everything went tits-up.
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Joined: Aug 2004
Posts: 22,315 Likes: 1
Wiki Master
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Wiki Master
Joined: Aug 2004
Posts: 22,315 Likes: 1 |
had a handful of problems in that time that have all been swiftly dealt with by calling tech services You mean they waited for you to telephone before bothering to fix their annual national outages?? Or do you consider 4 hours - 1 day "swift"? Lol...
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Joined: Aug 2004
Posts: 22,315 Likes: 1
Wiki Master
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Wiki Master
Joined: Aug 2004
Posts: 22,315 Likes: 1 |
Touch wood, we have been with Talk Talk(phone and broadband) about 8 years now with no problems. We get bombarded with stuff from Virgin trying to get us to move to them,their package sounded quite good but £2 per month dearer than Talk Talk for similar package. I rang Talk Talk to say I was considering switching so they halved my package cost for 6 months. I considered that a good result. The problem with talktalk is there is too much risk involved. And the service itself is shite; the horror stories of leaving customers without connections for days, even months (I'm pretty sure iirc, DD was a victim off these forums), thousands of complaints flooding into watchdog, consistently coming lowest on customer service rankings etc... I mean how can anyone trust a company who offers "FREE BROADBAND FOR LIFE" and defines "life" as 18 months, and then rudely starts billing customers without mercy...
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Posts: 16,347
Joined: August 2005
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