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Our company office is at home in Bromborough, we dont hold our breath on getting deliveries!! Its that bad here. We LWAYS get post, wether its personal, invoices, cheques statements or sales catalogues (business) etc. Here we can go a day without post. have complained to the main office in Rock Ferry but no joy. In our previous place in Birkenhead no probs.

ours comes at different hours of the day and pushes parcels through the door rather than knocking so buy time parcel is on our side pf the door half the packaging is ripped open
Other week he was putting our mail in other neighbours door and vice cersa. I took the neighbours mail and posted through their door but we didnt recieve ours including a birthday card for my 4 year old daughter last month that hasnt turned up

That's a huge assumption. It is often the longest serving people who have seen the mistakes in the past that management want to repeat every time they come up with a "new" concept developed by playing boardroom bingo (throw all the buzzwords in a hat then make a sentence by pulling them out one by one).

I totally agree, 46pence to post a letter for delivery hundreds of miles away is pretty good.
As regards the earlier comment about Royal Mail strikes, I am not sure I can remember them on strike recently.They did not strike with the public sectors (they are a private company) on 30th November last year.

Indeed, but they refuse to accept any change, and then go on strike - in the process, sending more and more business to competitors, which means they have to endure further job cuts, and heavier workloads for the staff that remain. Confidence in Royal Mail is at an all-time low tbh, and will probably never recover. I've noticed however, businesses are starting to use them a lot more where possible (had multiple deliveries off Amazon and ebuyer this week, both parcels and packages, all via RM), so they could really do with avoiding another strike.

Postmen have probably the worst (modern-day) reputation for striking.

It is PC to say postmen, should it be postal delivery worker, or postperson lol...

A private company, with government protection; whoever said protectionism was dead, surprised it hasn't ruffled a few feathers within the EU CC yet...

All of Royal Mail protection was removed it is a free market.

Its in the competitors interest to make as much propaganda as possible to bring Royal Mail down as they want it divided up and shared out because they aren't prepared to risk their own investment in challenging the market head on.

So you're saying the VAT rule leaves all RM's competitors on a fair and level playing field?

In other ways its biased against RM (the same as it was biased against BT at one point) ....

Cherry-picking.

The non-RM mail companies only bid on the big lucrative contracts, but this means the companies (usually RM) that do all contracts are then left to pick up the less lucrative contracts which biases their ability to make profit.

Royal mail are obligated to provide services which the other companies don't have to comply with.

I'm working on the VAT rule lol

Of course, it's swings and roundabouts, but a lot of the revenue problems, RM, and their staffs attitude, have bought on themselves over recent years.

There is certainly something to be said for the fact they deliver well into the Scottish Highlands and other remote/desolate places, that even DHL and UPS won't bother with, but they do usually charge a premium for these locations (though letters don't attract any premium). I'd hazard a guess though that it isn't losing them as much money as companies simply ditching them because competitors are more reliable (if RM were operating a consistent, high quality service, then companies would tend to stick with them upto a point, but to offer an unreliable, inconsistent service, which over the past 10 years, has been plagued with strikes, any company may as well choose the cheapest operator, as quality can't be any worse).

The latest bill separates Royal Mail and Post Office from what I understand, also latest ofcom stuff seems to introduce the concept that stamps are not linked to Royal Mail but are universal in nature (but guess who will be delivering those letters to the more isolated parts. This possibly(?) isolates the vat rule.

IMHO the Royal Mail blew it when they closed loads of post offices, the trade from ebay/internet has grown immensely but household deliveries are difficult if nobody is in. A "collect from your local post office which is now open until 6.30/7.30" instead of the thousands of failed deliveries would make sense to the provider and the customer. Royal Mail would have had the buildings in place to provide this service and be a massive competitive edge over the competition and have their own niche market.

Imagine that you just get an email/txt saying you have a parcel to collect from your registered post office - it just sounds too convenient all round doesn't it.

Yep, you make a good point, they have invested/partnered with PayPal and eBay to offer their online postage services automatically to eBay sellers, with a small discount, and yet as you say, they don't have the infrastructure to make the service convenient for the recipient.

I dread the delivery note through the door "your parcel is at your local dso" which always goes onto say "it will be available for collection 72 hours/3 working days from the time of the original delivery". And then "your local DSO is open for 3 hours a day, and if you work, tough".

Pathetic, abysmal service, at least with the likes of City Link etc, you can collect the parcel the same day as the delivery attempt, else they will re-attempt delivery the following day. Ordered new laptop a few weeks back, on Friday for Sat morning delivery before 12, and DPD actually sent me a text in advance with a 1 hour timeslot, and I could reply to them to let them know of a more convenient time for me etc... Fantastic, RM deliver something recorded or special, and it can be 48 hours before the sender even gets notification that it's been delivered lol.

RM could learn a lot of things, but their staff would also have to learn to be more flexible and adapt to the modern-world - which they seem unable/unwilling to do, and would rather suffer job losses until we get to the point whereby the RM goes bust.

There are a couple of parcel firms that I have to collect from Wrexham and outskirts of Liverpool, some charge redelivery fees as well (even though you don't always get sufficient time to cntact them). Like you say, I dread that card, but usually its in next morning if you try.

Prenton sorting office is ok, its open a lot, Pacific Road seems to make it as awkward as possible (as Heswall used to as well, if its still open).

The Royal Mail are atrocious. In the last 3 months I have had 2 deliveries 'atempted' even though someone was in and waiting for them (no knock, no doorbell). 5-6 correctly addressed letters delivered to my neighbours. 5 properly labelled parcels delivered that were not even for my street, let alone a neighbour, the only similarity in the label being the house number, the rest being different. Numerous letters not arriving. All this bundled in random delivery times between 9am and 4pm.

The quality of service has rapidly declined recently as far as I can see.

I dread any online deliveries that state 'royal mail'

At least fast food takeaway leaflets are reliably regular lol

To be fair, where you have a duff postman, if it was another company running it, it could well be the same person delivering - there's always going to be some poor workers.

I've always had good service from my postmen and delivery times used to be great when you got deliveries before 9am.