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Joined: May 2012
Posts: 19
Newbeee
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OP
Newbeee
Joined: May 2012
Posts: 19 |
Wirral Line Disruption 17:15.
Due to a track defect all Wirral Line services around the liverpool loop system have now been suspended.services on the chester and ellesmere port lines will start and terminate at birkenhead central.services on the west kirby and new brighton lines will start and terminate at birkenhead north.a limited rail replacement bus service is expected to be in operation within 30 minutes.
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Joined: Oct 2012
Posts: 174
Enthusiast
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Enthusiast
Joined: Oct 2012
Posts: 174 |
That always causes carnage.
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Joined: Dec 2012
Posts: 11
Newbeee
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Newbeee
Joined: Dec 2012
Posts: 11 |
I am hoping this sorted now because I have plans to get the train from New Brighton to Liverpool tomorrow and the replacement bus is always a nightmare!
Useless fact provider:)
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Joined: Jul 2011
Posts: 1,390
Forum Addict
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Forum Addict
Joined: Jul 2011
Posts: 1,390 |
Not again. Who needs misery in the rain.
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Joined: Dec 2012
Posts: 11
Newbeee
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Newbeee
Joined: Dec 2012
Posts: 11 |
Glad to here everything is sorted, hope there are no disruptions tomorrow
Useless fact provider:)
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Joined: Nov 2010
Posts: 163
Enthusiast
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Enthusiast
Joined: Nov 2010
Posts: 163 |
The problem was a faulty insulating pot, unfortunately Merseyrail have to wait until Networkrail arrive which can take a long time for the problem to be rectified.As usual the ordinary customer automatically blame Merseyrail thinking it is their fault but Networkrail own all track and signal infrastructure and it is their responsibility totally for the disruption,i hope this helps clarify the situation for you.
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Pinzgauer
Unregistered
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Pinzgauer
Unregistered
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Thanks Gopher for the precise info.
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Joined: May 2010
Posts: 13
Newbeee
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Newbeee
Joined: May 2010
Posts: 13 |
To be honest its not that I blame Merseyrail for the disruption, its the fact that there are zero contingency measures for such an outage and literally no customer service on the part of the Merseyrail employees who seem put out by you asking a simple question. At 5:40 last night there must have been 200 people queuing outside James Street for the rail replacement service. I got the ferry instead.
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Joined: Jul 2008
Posts: 28
Newbeee
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Newbeee
Joined: Jul 2008
Posts: 28 |
My family were caught up in this at central station,dripping wet with 3 young children. The staff were fantastic and very informative.
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Posts: 2,293
Joined: December 2010
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