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Joined: Jun 2011
Posts: 17,809 Likes: 3
Wiki Master
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OP
Wiki Master
Joined: Jun 2011
Posts: 17,809 Likes: 3 |
Wirral Council have changed the format of their website AGAIN, must be about the third or fourth time in 8 years.
It looks like school kids elementary level, but I can't find what I'm looking for.
What has happened to the lost/found pets on the Council website, or does that not apply any longer ? If not, what should we be looking for ?
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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Joined: Jan 2012
Posts: 84
Member
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Member
Joined: Jan 2012
Posts: 84 |
Hi granny. From the homepage go into environmental services then follow the link to animal welfare and it will take you eventually to birkenhead kennels website and the lost and found section. Hope this helps.
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Joined: Jun 2011
Posts: 17,809 Likes: 3
Wiki Master
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OP
Wiki Master
Joined: Jun 2011
Posts: 17,809 Likes: 3 |
Thank you very much, devilwoman. Great help.
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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Joined: Jan 2011
Posts: 511
Smartchild
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Smartchild
Joined: Jan 2011
Posts: 511 |
I saw the new council website yesterday and found it really dificult to find what I wanted. I hate to be one of those people who complains about any change but this seems to be dumbing down what was a fairly straightforward and useful homepage.
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Joined: Dec 2010
Posts: 2,293 Likes: 3
Forum Master
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Forum Master
Joined: Dec 2010
Posts: 2,293 Likes: 3 |
Search is rubbish. I typed "lost pets" and got:
Businesses unite to offer parking savings
... signed up the Parking Refund Scheme to date are Principal Pets, Gusto restaurant, Whitmore and White, Revitalaser, Army and Navy Stores ... they have paid to park in Heswall, will bring some of that lost custom back into the village, where they will benefit from the kind of ...
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Joined: Jan 2012
Posts: 84
Member
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Member
Joined: Jan 2012
Posts: 84 |
I also tried the search using all different combinations of lost pet, dog warden, council dog pound ect ended up going through each link before I found what I was looking for. I agree the website is not easy to navigate.Think they should leave things alone.
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Joined: Jul 2008
Posts: 14,473 Likes: 31
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,473 Likes: 31 |
There is less and less information available on the Council Website, when I have asked they can't even demonstrate and coherent policy or organisation on how they choose what is put on the site.
I firmly believe that each time they rehash the site it is in order to remove even more information. - ie they are spending money ensure they keep us in the dark.
"Open and transparent" as a black hole.
With the council performing less monitoring and relying on the public to keep a watch over things, it is frustrating that things like the various issued licenses are no longer on the site.
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Jun 2011
Posts: 17,809 Likes: 3
Wiki Master
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OP
Wiki Master
Joined: Jun 2011
Posts: 17,809 Likes: 3 |
The original website was quite easy to follow, then it was enhanced with clicks for just about everything under the sun. Next, I think they brought in a web company and they rehashed and amalgamated . Now it would seem that has been knocked on the head (maybe they couldn't pay the bill) and it's being started from scratch again. Dare I say it, but by a work experience or office junior, proficient in their ABC. 
Humankind has not woven the web of life. We are but one thread within it. Whatever we do to the web, we do to ourselves. All things are bound together. All things connect.
~Chief Seattle
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Joined: Jan 2014
Posts: 606
Smartchild
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Smartchild
Joined: Jan 2014
Posts: 606 |
I needed Streetscene but eventually gave up & phoned them. Its a useless website
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Joined: Jul 2008
Posts: 14,473 Likes: 31
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,473 Likes: 31 |
Reported some street graffiti on the website a couple of weeks ago - it has now been cleaned up.
BUT nobody followed up on my statement that it may be on CCTV.
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Joined: Nov 2003
Posts: 21,269 Likes: 4
Wiki Master
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Wiki Master
Joined: Nov 2003
Posts: 21,269 Likes: 4 |
The site was updated about the 6th October as all the links changed and become dead, I got an email informing me of the changes.
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Joined: Dec 2010
Posts: 2,293 Likes: 3
Forum Master
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Forum Master
Joined: Dec 2010
Posts: 2,293 Likes: 3 |
It looks like its been designed to be pleasing to the eye and touch on tablet devices.
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Joined: Aug 2012
Posts: 29
Newbeee
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Newbeee
Joined: Aug 2012
Posts: 29 |
It was updated in order to make it more user friendly to smartphones and tablet devices.
Most council staff I know hate it, as the update may be easier on those devices but it seems far harder to navigate on an actual computer.
The search function on the website has always been crap, but now seems worse!
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Joined: Nov 2014
Posts: 4
Beginner
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Beginner
Joined: Nov 2014
Posts: 4 |
Tried reporting a broken street light. Forces you to select a 'unit' to continue, which means the job is logged against another property/area - and 150 characters barely let's you provide the information they'll actually need to locate and fix the light.
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Joined: Jul 2008
Posts: 14,473 Likes: 31
Wiki Master
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Wiki Master
Joined: Jul 2008
Posts: 14,473 Likes: 31 |
"Unit" is the lamp-post number which is printed on the roadside of the lamp-post about 6ft off the deck - they add a description to the number to help you. I've just added one, when you submit it says ..... The system is recording your details.
This process may take a few minutes to complete so please be patient. They aren't kidding - I've been waiting 8 minutes so far!
We don't do charity in Germany, we pay taxes. Charity is a failure of governments' responsibilities - Henning Wehn https://ddue.uk
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Posts: 131
Joined: March 2012
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