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MattLFC Offline OP
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Sweet you get her name? grin

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No do'h frown nevermind i'll reconise that voice.

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MattLFC Offline OP
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Lmao... you gonna speak to everyone in scotland till you find her voice? Or... did you swap numbers? I dont think that 0800 number you rang is her mobile raftl

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Review:

I decided to join this o2 Broadband package hearing good reviews from others so there I was signing my details until there was a problem that occured so i decided to give them a ring on 0800 230 0202. All good, everything went smooth but they had problems on there side of things aswel and told me I would have a call back. Not long I got a call back saying I will receive a call within 48 hours or a text message and after she hung up within 2 minutes i had a text message and an email!

I can now track my order on my o2 account smile

Well anyways I thought that because am not a o2 contract customer I would have to pay the £12.50 price but got told that I am also able to pay the £7.50 package!!

This is the Link (Click Me) they gave me on the email.

This explains it all!

An excellent service so far, will keep updated.

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MattLFC Offline OP
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That sweet as that matey... PAYG customers wernt originally eligable for the discount... seems loyal ones are now!

thumbsup

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Just received a text message and email from o2 stating my activation date and that I will be receiving
my wireless box in a few days.

smile

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MattLFC Offline OP
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Heh sweet man, that is very fast tbh! They have done well, the usual lead time for migration's from BT Openworld (the guy's who will change you're phone line over) is 10 - 14 days, so they done well there.

Should recieve you're wireless box on Monday or Tuesday; you will recieve a text the day before it is due to be delivered with the option to change it by text, and recieve another to let you know when it is out for delivery if it is anything like mine.

I really like the way they text you as well as email/mail you; it makes a difference and you know practically straight away of any developments.

smile

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MattLFC Offline OP
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Just got an email from them:

Quote
Dear Matthew,

To ensure that your O2 Broadband always performs at the highest level, we occasionally have to carry out essential maintenance.

That’s why we’re writing to you to let you know that for a brief period this weekend, you may experience the odd interruption to your broadband service.

Work will begin at approximately midnight on Friday 22 February and continue until 8am on Sunday 24 February.

We apologise for the inconvenience, and we’ll do everything we can to keep the disruption to a minimum.

Best regards
O2 Broadband Team

I shall see how this goes and report back... its nice of them to email me to let me know, never had an ISP do that before; usually they either don't tell you or have a server status page they expect you to check for things like this.

smile

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I just got a letter through the post from o2 confirming my details.
So far I am being kept well up-to-date with things so its a good sign.

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MattLFC Offline OP
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Well... so far I havent had any outages on my connection, been doing some heavy uploading too! 1.1Mbps im uploading at most of the time atm, pretty damn good imho.

smile

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MattLFC Offline OP
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Im really loving the massive upload... coming in really handy atm for Johnny Rizk's new website, tonne's of new audio to upload, and I am able to upload 1MB in around 7 seconds via FTP which is phenominal!!

On the old Sky connection it would have take around 20+ second per MB, so you can see the difference it is making for me, especially as I have around 2GB worth of stuff to upload.

Still rock solid!

smile

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what upload speeds you getting then matty in terms of kb/s?


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MattLFC Offline OP
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approx 1.1Mbps since they increase the noise tolerance to ensure connection stability.

Was originally approx 1.2Mbps but wasnt 100% stable so they increased the noise tolerance on the router.

smile

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MattLFC Offline OP
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Here's the speed am gettin on a transfer atm, after givin it a good few second to settle down.

Just noticed BitTorrent is running as well although it's only seeding a few KB/s to UK Nova atm, so wont have too much impact.

smile

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Okies back onto the reviews...

On Monday I received a text message to say that the package that they are going to send me is going to arrive the next day. I had the choice of choosing another date by texting back but I was in so i left it.

Next day:

I received another text message to say that the package will be arriving between the times of 8am-6pm. I received the package at 11am smile

So now am just waiting for a confirmation text message to give me the go ahead to set everything up.

All gone smoothly so far

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