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Joined: Feb 2010
Posts: 15
Newbeee
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OP
Newbeee
Joined: Feb 2010
Posts: 15 |
Stupid..perhaps ?
I picked up an email from a friend (and MORE stupidily !) replied,and complained about her VERY POOR ENGLISH !
Now, I can't access/reply to any of my email addresses, without this little " tuck on "..advertising electrical goods !
How do I get rid of it ?
(I am aware that if I send an email,it will RIP through their address book as well as mine, AGAIN !)
I am with hotmail.
Do I, write all my previous contacts in longhand, (GROAN )and then delete everyone?
Then,set up a new account and new ID ? (BIGGER,and MASSIVE GROAN !)
Lovely, Techies" on the Wirral, like the Lone Ranger & Tonto ?, will come to my rescue ?
My regards to you all. xx
PS..I am THICK..ish !
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Joined: Dec 2008
Posts: 5,444
Forum Veteran
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Forum Veteran
Joined: Dec 2008
Posts: 5,444 |
Might not have been your mates email but looks like you've picked up a trojan. Someone on here will help eventually, be patient. Unfortunately I'm not all that clued up on this subject either. Good luck.
If you can down load a programme called Adaware (its free) and let it do a clean it might sort the prob out for you, I use it and it is excellent.
Last edited by BandyCoot; 23rd Feb 2010 5:09pm. Reason: missed of Adaware bit
Birkenhead........ God's own Room 101.
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Joined: May 2008
Posts: 444
Smartchild
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Smartchild
Joined: May 2008
Posts: 444 |
First off go to http://housecall.trendmicro.com/uk/ and do an online scan to see if you have picked up any nasties.
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Joined: Feb 2008
Posts: 467
Smartchild
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Smartchild
Joined: Feb 2008
Posts: 467 |
Download Spybot It is free and spot on. The on line scans tell you the world is about to end and they will sort it out for a price.
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Joined: Feb 2010
Posts: 15
Newbeee
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OP
Newbeee
Joined: Feb 2010
Posts: 15 |
Many thanks for your reply. I tried it..
It said, it did not support Windows 32.
Who him ..a window cleaner in a block of flats ?
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Joined: Dec 2009
Posts: 573
Smartchild
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Smartchild
Joined: Dec 2009
Posts: 573 |
Nothing ever works-you're up sh*t creek without a paddle. You might need to get all your stuff re-installed-Yeah I'm no expert and it shows but at least I won't make out I know stuff when I don't.
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Joined: Mar 2009
Posts: 105
Enthusiast
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Enthusiast
Joined: Mar 2009
Posts: 105 |
Try this. Works a treat, download, instal, update and scan http://www.malwarebytes.org/mbam.php
Born Not Manufactured
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Joined: Jan 2008
Posts: 528 Likes: 1
Smartchild
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Smartchild
Joined: Jan 2008
Posts: 528 Likes: 1 |
I was about to write bossfan wrote. Malwarebytes is your program.
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Joined: Feb 2010
Posts: 15
Newbeee
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OP
Newbeee
Joined: Feb 2010
Posts: 15 |
Thanks for that..I already have that on my comp..it keeps saying (even on full scans) no bugs !!!
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PaulWirral
Unregistered
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PaulWirral
Unregistered
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I would often just advice...in IE click on Tools, Internet Options and in the dialog box click on 'clear browsing history on exit'. If that doesn't work....
The bad news: Sadly, you need a new e-mail address. It is far simply and will save you the time and bother in the long run. Inform your friends that you have a new account and close down the one that is hacked.
The good news: Your computer is not harmed. It's just the e-mail account.
...and be careful in future!
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Posts: 1,318
Joined: May 2011
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